Question 1

What is TorqueCMS?

Accepted Answer

TorqueCMS is an AI-powered field service management platform for HVAC and skilled trades contractors. It covers dispatch, AI-assisted technician workflows, invoicing, compliance, and install project management — flat-rate pricing, no per-seat fees.

Question 2

Which trades does TorqueCMS serve?

Accepted Answer

TorqueCMS is purpose-built for HVAC and commercial refrigeration, with full support for plumbing, electrical, general contracting, mechanical, and federal sub-contracting. The platform's trade profile layer adapts vocabulary and workflows per vertical.

Question 3

How is TorqueCMS priced?

Accepted Answer

TorqueCMS uses flat-rate subscription pricing — one price covers your entire team. No per-seat stacking, no setup fees, no hidden add-ons. Quarterly or annual billing. Cancel before your next renewal.

Question 4

What is the Roll-Up Door connector?

Accepted Answer

The Roll-Up Door is the handoff connector between the Service OS and Install OS. When a service call reveals an install opportunity, the tech triggers a handoff that transfers customer data, equipment details, and scope to the install team in one click.

Question 5

Does TorqueCMS include an AI co-pilot for technicians?

Accepted Answer

Yes. Every technician has access to the TorqueCMS AI co-pilot on their mobile console. It assists with fault diagnosis, fault code lookups, equipment history, and guided close-out — so techs spend less time on paperwork and more time on the job.

Question 6

Is TorqueCMS available across the United States?

Accepted Answer

Yes. TorqueCMS is a fully cloud-native platform available to HVAC and trades contractors across all 50 US states, 24 hours a day.

The customer goes in. Nobody at the shop lifts a finger.

The customer requests service from your branded website.

The customer requests service from your branded website.