Cookie Policy

1. What are cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit our website. They are widely used to make websites work more efficiently and provide information to the owners of the website. Cookies can be either "persistent" (remaining on your device until deleted) or "session" (deleted when you close your browser).

2. How we use cookies

Essential / Functional Cookies:

These cookies are necessary for the website to function and cannot be disabled. They include:

• Authentication cookies to maintain your login session.
• Session identifiers to remember your preferences during a visit.
• CSRF tokens to protect against security threats.
• Cookie consent preferences (if you opt to store them).

Analytics Cookies:

We use Vercel Analytics to understand how visitors use our website, measure traffic patterns, and improve our Services. This includes:

• Page views and session duration.
• User interactions and feature usage.
• Geographic and device information.
• Referral sources.

Vercel Analytics operates under data processing agreements and does not share your data with third parties for marketing purposes. You may opt out by disabling cookies in your browser settings.

Google Analytics:

We use Google Analytics to track site performance and user behavior. Google Analytics places cookies on your device to collect data including pages visited, time spent, and browser type. This data is anonymized and used for statistical analysis only.

Google Ads / Conversion Tracking:

If you interact with our ads (e.g., after clicking a Google Search Ad), Google places cookies on your device to track whether you complete a purchase or take a tracked action. This allows us to measure ad performance and optimize our marketing spend. You may opt out via Google Ad Settings.

Marketing Cookies:

We may use cookies to remember your preferences and interests, which helps us deliver more relevant content and offers. You may opt out of marketing cookies without affecting your ability to use the Services.

3. Other tracking technologies

In addition to cookies, we may use other tracking technologies including:

• Web beacons (pixels): Small, transparent images embedded in emails or web pages to track opens and interactions.
• Local storage: Browser storage mechanisms (localStorage, sessionStorage) used to store preferences and session data.
• Server logs: IP addresses, timestamps, and page access records automatically logged by our web servers.

4. Your choices and control

Browser settings:

Most browsers allow you to refuse cookies or alert you when cookies are being sent. You can typically manage cookie settings in your browser preferences. Note that disabling cookies may prevent you from using certain features of our website.

Opt out of analytics:

• Google Analytics: Install the Google Analytics Opt-out Browser Add-on.
• Google Ads: Visit Google Ad Settings to manage your ad preferences.

Do Not Track (DNT):

Some browsers include a "Do Not Track" feature. We honor DNT signals where possible, though compliance is not guaranteed as DNT standards continue to evolve.

5. Third-party cookies and links

Our website may contain links to third-party websites and services. These third parties may place their own cookies on your device. This Cookie Policy applies only to torquecms.io. We are not responsible for the privacy practices of third-party websites. Please review their cookie and privacy policies separately.

6. Data retention

Essential cookies are retained for the duration of your session or as necessary for functionality. Analytics and marketing cookies are typically retained for up to 2 years. You may delete cookies from your browser at any time through your browser settings.

7. Changes to this Policy

Chiller Tech Support LLC may update this Cookie Policy from time to time. Material changes will be communicated via a notice posted on the platform at least 14 days before taking effect. Continued use of our website constitutes acceptance of the updated Policy.

8. Contact

Questions about this Cookie Policy or to request clarification about our use of cookies, contact Chiller Tech Support LLC via torquecms.io/contact.

For more information about your privacy rights, see our Privacy Policy and Terms of Service.